No delivery service should cause so much stress and annoyance to customers. DPD said they left the parcel with a packet shop but called the packet shop the neighbour? .... The packet shop is a 15 minute walk away, so not a neighbour. The packet shop never received our parcel. Where is my packet!? Calling DPD and the service says it was delivered to my address but we don't have it and in the email it says to go to the packet shop. Also its taking ages to get through to a customer service agent. Submitting this before we can talk to them because honest this is at terrible service.