We have a business account with DPD and the service is terrible. They are supposed to pick up every day, but they consistently cancel our collections at the last minute. How are we supposed to run a business like this? They have different drivers all the time that say "nothing to collect" or that they "can't find us" (we are on a main road, it honestly isn't difficult). When you phone up about failed collections the help desk are rude and unhelpful. The one today said she can't help us as she has already been on the phone with us for 8 minutes....what!? When it was DPD local it was so much better. This service is TERRIBLE for the price they charge. If you are a business i would not recommed them at all.