DPD have now had my parcel at their depot for a week. Each day they say they are sending it out, but never do. I have contacted customer services, they say a manager will phone back but they don't. I am willing to come and pick it up myself, but they don't allow this anymore! I have contacted the sender, but they are having no joy over this. They are just holding my parcel and won't help me to get it. I will continue to write as many reviews as I can until they start paying attention.
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