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Anonymous
I have been waiting for my parcel since 01 Dec 2022. I receive an almost daily message around 4.30pm advising 'We're sorry, your parcel has been delayed due to an unexpected issue' we'll deliver tomorrow time slots provided before 11am. I have been in regular contact with the company I ordered from, who say the parcel does not seem to have left the Nottingham depot yet. I feel sorry for the companies using DPD as they are making them look bad and their customers are having to contact them for as you get nothing from DPD. I did laugh when I saw the number of 5 star reviews and can only assume that 80% of them are not genuine reviews. I have now had to change the delivery address as it was originally going to a work address (so someone is always there to take it in). I have been told DPD are working 7 days a week, which means I have currently been waiting 3 weeks for my parcel. I would not have allocated them one star, but to enable to post my review it's the lowest I can give. Avoid if you can.
2 years ago
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DPD has a 1.1 average rating from 5,254 reviews