I needed some stuff the next day and paid 10 pounds extra for next day delivery and suddenly the next day I got a msg that they couldn't reach me and will leave the parcel to some shop the next day. I was at home all day long, now how is it my mistake if the driver can't even understand how to press the bell. I contacted customer service which was even worse. They told me the driver has attempted once and will leave the parcel at some random click and collect. Deliveries have become a joke
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