one of the worst customer services representatives i have ever dealt with. the lady was extremely unhelpful and condescending. First the driver a miss you card without knocking on the door and when i asked her to reschedule it for tomorrow, she simply refused and asked for additional charges as it was the weekend. infact she doubled down that there was a delivery attempt the previous day as well. but when i inquired about no miss you ard or update on their website, she refused to acknowledge that. she should change her title from customer services to customer disservice.