I paid extra for delivery between 12-6 on Saturday and specifically went to the office. I was monitoring the map and the driver was quite far away and few more deliveries to be made. Then suddenly they said they missed me! The driver did not come to my office and didn't leave any calling card. The customer service chat was useless and unable to help or refund me. In the end I cancelled the order with the supplier as I cannot trust that DPD will come on the day that they're supposed to.