They failed to deliver my parcel and said to me that they will deliver the next day. The next day their driver who's name is Hling or something went to a wrong address in a different area and updated the app to say I wasn't home. That driver must have 1 brain cell if his lost with the parcel. DPD office then told they will inform the driver to come round again to redeliver but the driver didn't. I needed the parcel and DPD are asking me to collect from my local Matalan!!! Honestly the worst delivery service in the world. Such a horrible service and garbage company!