In one month and a half I have experienced only bad things with this company. Literally looking at the drivers how they approach the door without knocking and ignoring a big A4 paper on the door that has my phone number as well. Had to spend £6 to call them and make a complain to have my order dropped at a local store and pick it up myself after paying for next day delivery.
Just sent a parcel yesterday to a friend and the driver said he couldn't find his adress. He got an email saying his parcel was dropped to a local store, when my friend went there, no parcel was delivered. He later gets another email saying that as per requested, his parcel will be delivered the next day to his address.
This company it's a total joke, I wouldn't recommend it to anyone. It's a waste of time and money. When I've called and complained about the driver not even knocking at the door, I was told there is a picture with the front door and my reply was, does a picture proves he knocked? I was looking at him, he did not touched my door, he was there and he left.