Useless. Constantly lie about delivery being attempted. Yesterday however ie 11th July, I received an email FIVE mins before the expected delivery stating: "Your driver won't be able to come back today as they cover a wide area on a tight schedule, but we'll be back with your parcel TOMORROW". My response is that if it's logistically not possible to deliver, don't make false promises & then send an email at the 11th hour to say a delivery won't be made when I have WAITED for my package. I also tried contacting their Customer Service using various methods ie calling them (initially 17th in queue, then they disconnected the call as they'd closed) & via WhatsApp, as chat is bot-operated, was unable to make any headway.