They are useless. They don't attempt to deliver. This is not the first time I have been home and they have told me they "tried" but that is not true. I have even waited for them with the allotted one-hour time slot and they didn't show up. Once, my dogs barked when they came to the gate (I saw the delivery van outside!) but the driver didn't come into the courtyard and by the time I got outside he had left.
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