Worst parcel services I have ever seen. Was waiting for my parcel to arrive today. Received a message at 10am that "your driver Pedro won't be back today. will be back on Monday (today is Friday). My order was a birthday surprise present. Ours is a gated property and takes few min to reach the gates. Driver didn't attempt to ring my door bell instead just took a photo of my main gate and left. It made me to wait for 3 days until Monday to get the parcel. This is unacceptable and their support services are not helpful to mitigate the situation. Date of experience: 13 October 2023