Ordered a Christmas present from Nike for my son. Ordered Monday 20th November 2023, delivered Wednesday 22nd November 2023… Great! Or so I thought… The delivery driver (Ruben Pereira) delivered my parcel which was signed for by a Mr Kaleija, to a random address somewhere in Leicester. No location given. No map. My actual address is roughly 40 miles from Leicester near Derby. Phoned DPD 1 hour after the delivery, first call 30 mins, operator hung up whilst I was on hold. Didn’t call back. Second operator told me they’d contact me by the end of the day once they’d spoken to the driver. It’s now Saturday & I’ve not heard anything from DPD. They did however remove the photo of Mr Kaleija signing for my parcel in his dressing gown at lunchtime with a stack of other parcels, which I doubt were for him. Shambles of a company. Scammer drivers. Customer service -5 stars. So DPD I ask you again…. WHERE’S MY PARCEL?