Utter pathetic! We have clear delivery instructions for occasions no one is home. We live on a busy Main Street.
Last 3 deliveries, parcel dumped on a neighbours front door, dumped on our front door step and today driver didn’t even get out van, I received email of a blurry pic as he was driving past. Our neighbour actually seen van coming along the road, slow down and keep on driving so that makes sense with blurry picture.
All 3 occasions we’ve been home and the delivery instructions haven’t been followed.
Total waste of time trying to get in contact with DPD, half an hour to get on live chat just to be told sorry and if there’s anything I wanted to add to delivery instructions so this didn’t happen again?
Aye and what use will that do if the driver doesn’t get out van!! HOPELESS
I hope DPD will be taking action against these clowns you have working for them these days.