DPD have been dreadful almost every time. This last time, we were expecting an IKEA delivery on the 12th of December. We were duly notified on the 11th, and no one showed up. Same notice the next day, and the next, four days in a row. All unanswerable and no phone number. We were at home the entire days with other visits and package deliveries. No doorbell ever rang from DPD. Today, the last day, we got a note saying they'd 'missed us' (???) and the package was being returned to IKEA. It sounds as though they misrepresent their role in the 'missing'.