Terrible. I ordered Lacoste online. It was not delivered instead the delivery person put a card through the front door. They did not knock. When I scanned the barcode, the advice was to walk or cycle (to save the environment) to a pick-up centre in another town, 80 mins walk away whereas there is one 10 mins away from my house. I do not have bicycle. I called Lacoste since DPD don’t have an actual customer service. Lacoste staff promised to contact DPD and get back to me. He emailed with the reason and advised my delivery was marked as “a can't wait service”. Can’t wait for a person like me to come to the door. There were 5 of us in the house and no one was sleeping yet no one heard a knock.