DPD is the only courier company that does not honor its delivery appointment. 4 out 5 times we receive a message saying we were not home - especially if our delivery is later in the day. We adjust our schedule to be home and after latest attempted delivery I was on call with customer care minutes after the so-called delivery attempt. The call center driver confirmed that Christopher, the driver did not follow protocol as there was no photographic evidence of attempted delivery. Clearly the driver, like most other DPD drivers would rather get home by reporting a failed delivery attempt. To make matters worse, the parcel was delivered to a pick up location and we are now expected to fetch a 10kg parcel ourselves. I will personally not be using DPD and will instruct suppliers/vendors to do the same if they want to make a sale.