An unbelievably bad experience with DPD. I sent a parcel on the 11/12 next day delivery, two days later it is shown as delayed at Bolton. tracking has shown that ever since. Several calls to customer services who were uninterested and not helpful at all, trying to suggest that it was beyond the 14 days from delivery to enquire about losses. I told them that it had not been delivered but they did not want to listen. Latest is today I have been told it's lost and there is nothing that can be done about it.
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