Rated 1 out of 5 stars Worst delivery company! Worst delivery company!! One of their driver from the Southwark depot tried to steal my partner’s new iPhone, he got tracked down by my partner, eventually got the phone out from the back of the van after he just marked it as delivered. His scanning device had been taken off him to force him to give the phone back and when my partner threw it back to him, it injured his nose. God knows what story he cooked up, but the result of that was that our address had been blocked off by the local depot. What I don’t understand is, if the address is so dangerous to deliver to, why they accept any order we make and suppose to be delivered by DPD from the sender in the first place. That’s waste of money, man power and energy…I recently ordered an e-bike(£1000 worth), it came from Ireland. It was no issue with the delivery until it arrived in the local depot. They marked it straight away as going back to sender however I’ve the changed the delivery address to my neighbour’s address as I was already aware of their foolishness. I got a notification email that it’s arriving today, then I got a notification that it’s in the process of sending it back. My partner had to go to the depot and cause disruption to be able to speak to the manager and explain what happened. Then they realised how big the parcel is and it would be a stupid thing to send it back IRELAND! And we have to go through with every item that supposed to be delivered by DPD! Customer service is useless, communication awful! They employ thieves and they stand behind them and blocking people’s addresses unlawfully and they don’t even notify them! I’m considering taking this matter to court as it caused so much distress, heated visits to the depot and frustrating phone calls to unhelpful customer service! WARNING! If you live in a block of flats, be aware, that the driver might try to steal your parcel and take a picture of it in someone else doorstep holding it in their own hand then disappear with it and mark it up as delivered so the tracking function stops!!