Most stupid app on my phone. Against my will I had to install this stupid app because i cant add details on the web version. Today the courier came to deliver my parcel, DID NOT call, DID NOT ring my bell....just went to the concierge which reject the parcel because it was too big. Now dpd, please tell me, why do i have this stupid app if your driver is going to ignore all and not deliver my parcel?? Why? This was an ikea delivery so i am heading as well to ikea to tell how awful your service. Honestly....how hard it is to deliver a parcel when you even have the client number