DPD are by far the worst delivery company I have ever had to deal with. The App is absolutely pointless as it is not updated and does not display live data, the chat facility is via a bot that cannot understand anything, you can never speak to a human. Eventually you may get through to a human if you ring, but they don’t know anything and lie about when your delivery will happen. Absolute joke of a company with very poor customer service. Avoid if you can!!