Would have been zero. Had 4 delivery’s date first was my fault had to go out urgently. My second was Between 2038hrs and 2138hrs got a text at 2130hrs to say driver will be late but never came. My third got a picture sent to say I was not in but was not my house. Forth I met the driver outside my building he said could not give parcel to me needs to take picture of door so I informed him he has to go round the back of building and press door buzzer so he could get into building again got a picture saying I was not in. Never use this company