Absolutely Joke of a company. They have never successfully delivered me a parcel to my flat. I have been unfortunate enough to have 3 parcels 'delivered' by them in the last 2 years. They give me a delivery window, a shoddy tracking page which doesn't change all day and tell me the driver will perpetually 'be there soon' or some nonsense. I wait in the flat all day and get no call, knock on the door or bell. I then get a 'sorry we missed you'. This happens 2 days in a row. I then get a notification from them that my parcel has been delivered to my local address collection point. 2 out of three times I have gone to collect the same day and the parcel isn't even there!? I don't understand how they are still in business when they work so badly? I'm quite a chill person but they have wasted hours of my left and caused me so much anxiety and frustration. I am really sick of them.