I am absolutely seething at this useless mob - took a day off work and was tracking a package, I was slot 32 and the driver was at 29 THEN suddenly without warning and any attempt at delivery, "failed delivery"! NO ATTEMPT whatsoever to deliver the package, FINALLY managed to speak to someone at DPD (nearly every contact route is blocked by some really poor AI bot) - apparently there is NOTHING they can do about it, it's impossible for them to contact their Drivers, ONLY the Depot's can but they're forbidden from giving us the Tel nos, they can't even pass you to a Supervisor - the ONLY option, a Callback within 2 Hours! Complained several times before because they never ring the Bell, just dump the package in the Porch then run away - this package though needed a 4 digit PIN - still waiting for the Callbacks months later! they never happen because they don't care Attached to the FAKE delivery is a photo of our Door which basically means, the Driver was outside but because he'd have to wait for me to answer and give the PIN, he took a photo and just drove away! And I thought Evri were terrible! Businesses, avoid this lot like the plague