Absolutely shocking - lies, ignorance of the area, laziness, what is going on? They're supposed to be delivering a phone on behalf of GiffGaff and I trust Giffgaff will cancel any agreement they have with DPD. I was in - looking out the window every few minutes, watching the progress on the DPD website and lo and behold sorry we missed you and a photo that I can only imagine was taken from the driver's seat across the road from a block of apartments that is down the road from me. And I cannot get through to a human being to resolve it. I thought DPD were pretty good but that idea has been shot to pieces.