If I could give DPD zero stars, I would. Literally everything that could go wrong with a delivery went wrong with their incompetent service. First, they didn't even bother to ring the bell when delivering my parcel and just claimed no one was home, which is a blatant lie because everyone was at home. Just admit that your driver didn’t ring the bell. Then, instead of leaving the parcel in a secure location or making a second attempt, they decided to return it to my original address—an address I had already moved out of! I contacted DPD via live chat, and after explaining the situation, they assured me the address had been updated and the parcel would be sent to my friend's place within the same city. I thought the problem was resolved, only to receive a text from my old reception while I was on a plane, saying that I had parcels waiting for me there. Unbelievable. DPD is absolutely useless, and I’ll never trust them with a delivery again. Avoid this company at all costs.