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James Warren-0liver
Waited in all day for a delivery between the hours of 15:37-16:37, only to receive a text at 16:35 saying the driver missed me. Nobody had attempted delivery as I was sat in the living room for the past two hours looking outside the window on my laptop. Furthermore, the photograph "outside" my property is that of a property that is least 1-1.5 mile away as we are on a new build estate. Urgent complaint made to Elaine Kerr (DPD CEO) as spoke to Customer Services who told me "This call isn't going anywhere, I'm going to hang up". Disgusting customer service.
8 months ago
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DPD has a 1.1 average rating from 5,264 reviews