The DPD drivers has collected the wrong parcels (Parcelforce ones) from my local Post office, twice!!! £900 worth of my parcels (guitars) are now missing. I have been calling DPD every day for 2 weeks. The call center is USELESS, I was told different things every time I called. Eventualy 2 weeks later someone mentioned that I need to escalate the case with Parcelforce. DPD has still not returned my parcels, at this point it feels like theft. Absolutely infuriating!!!!
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