I would give 0 if I could. Time after time when companies use this service to deliver my online purchases there is a problem. I either get sent pictures of properties my parcels get delivered to and have to ring up & complain or like today my expensive product in my parcel was left outside my front door for everyone to see & possibly take. Then the driver puts on his notes delivered to safe place which it hasn't been. You then aren't given the option to leave remarks about your delivery if you use the thumbs down as it just submits. On the other hand if you chose the thumbs up you have lots of options to say how great the service is which gives inaccurate feedback & reviews. I have every detail covered on the app, wot 3 words, description of property, safe place to leave parcels, which neighbours they can deliver to and even a photo of my house and they are still incompetent when delivering. I wish companies would use other couriers.