Item time sensitive, waited for DPD van at the time specified in the text they sent to me but didn't see anyone. Before time expired got another text saying that nobody was home to sign for, followed by a text letting me know that the item will be left next week in the safe space specified by me ( I did'n specify anything). Next morning, text again my parcel will be delivered in the following hours. Waited, waited, suddenly text message again letting me know that parcel was delivered in the safe space mentioned. A couple pictures attached with a door I didn't recognized. Called DPD to clarify where my item is, they didn't want to hear anything from me as the parcel appeared to them as delivered. I have to insist, so I was suggested to 'contact the sender and get details about measurements, content and appearance' of my parcel. After being to their system, measured, weighted, insured, they wanted me to contact the sender and ask him if the door in the delivery picture is my door? Called them again, they can't do anything as their system says the parcel is delivered, waiting for me on my front porch. A few days later I was contacted by a neighbour from the other side of the village, they found a parcel with my name on it inside an outer building somewhere at the back of the house. So, 10 days later I have my parcel, without 0 support from the non existent DPD Customer service