Disappointed with my recent experience with DPD. My parcel (Tracking No: 15503215292428E) was delayed at their sortation facility and then returned to the sender (Transglobe Ltd) without any explanation—despite no issues on my end. Now, the sender is asking me to pay an extra £40 to resend it, which is completely unfair. With Eid approaching, this delay has caused major inconvenience. Transparency and accountability are key in logistics—DPD, can you clarify why this happened and how this can be resolved?"
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