placed a order with ugg, my item was delivered to my neighbour then a couple of hours later the driver has come back told my neighbour he had delivered the parcel to the wrong house and he needed it back (i think he has stolen it because he cant give an explenation why he done this) . This was the 12th jan today is the 23rd and im still waiting for this to be sorted between ugg and dpd and to honest neither of them are anygood. dpd wont speak to me because the order was placed through ugg so i need to chase ugg up nearly every day they say they will call you to let you know whats happening and dont !!!!!!!!!!