DPD falsely marked parcel as delivered and signed without my presence – unlawful and unresolved
On 24th February 2025, DPD delivered a parcel (Tracking# 15502419023683) and falsely signed my name, claiming I had received it. I was out of the country at the time. No delivery notification was given, and the building requires intercom access, which I did not receive.
The 10kg+ parcel was left without permission, and I had no idea it had arrived. After extensive follow-up with DPD, EPS (sender), housing authority, concierge, and police (MPS Crime Ref: 01/7231730/25), no resolution has been achieved.
DPD’s action is unlawful and has caused significant inconvenience. I expect accountability, transparency, and compensation.