The driver arrived at my doorstep and said I needed to provide a code - I said I needed to message my daughters phone to get code and before I could even get my phone he wrote his number on a card and took a photo and went to his van and drove off. When I called him about 30 secs after he drove off with the code he said he may return but it was a failed delivery and he would be doing me a favour. I called customer services but the card he had given me was not the correct one with the correct number on it so they could locate the order.