I’m honestly fed up with DPD. They never deliver parcels on time — often delaying by days without any explanation. Every time I contact customer service, I get the same robotic reply: “We can’t do anything, you’ll have to wait.” No updates, no accountability, and absolutely no help. It’s frustrating when you’re relying on a delivery, and DPD simply doesn’t care.
They’re quick to blame “operational delays” but never quick to fix them. It’s clear they have no intention of improving their service. I would avoid using DPD altogether if I had a choice. Unreliable, unhelpful, and unacceptable.