Extremely disappointed and frustrated with DPD's service. I paid an extra £12 for guaranteed delivery by Tuesday, but the driver falsely marked me as "not at home" and even uploaded a photo of a completely different location. Today, I was given another delivery window between 7am and 10pm. I waited all day — until 10:30pm — only to be informed that, due to "unexpected circumstances," my parcel was returned to the depot. This package was time-sensitive and needed to be in my hands today at the latest. To make matters worse, a second parcel was supposedly delivered to my address, yet DPD submitted a delivery photo showing a completely different house and falsely claimed it was handed to my wife. Absolute nonsense. This is beyond unacceptable. I lost time, money, and trust. I expect a full explanation and compensation for the failed delivery and mishandling of both parcels. I will actively avoid DPD in the future and advise others to do the same.