On 20 June 2025, my DPD delivery arrived around 40 minutes later than the allocated time window. When the driver arrived, he spoke to me via the intercom in a very abrupt and impatient tone, telling me to come downstairs. I explained I was alone at home with my two-year-old daughter and asked if he can bring the parcel to the 10th floor. Instead, the driver took a photo of the building entrance and walked away without responding. I quickly left my daughter with my neighbour and ran downstairs to try and catch him, as the delivery was important. I found him about 50 metres away near a local playground full of children and parents. As I approached, he became immediately aggressive. He shouted across the space, accused me of lying about having a child, and began verbally attacking me in front of multiple witnesses. He called me a “d...h..d” and said: “If it wasn’t for the kids here, I’d beat you up.” This was a public threat of violence in a family area. I remained calm and walked away, but this was extremely distressing. This is not about a late parcel – it’s about personal safety and basic respect. DPD must address this urgently. No one should be treated like this by a delivery driver.