DPD is terrible. I regret sending my parcel to Zimbabwe using DPD. They don't care. Apparently they don't have offices in Zimbabwe and are culturally insensitive to how we are ready to approach their offices personally with parcel delivery quarries. Instead of referring me to their local agent address they frustrate you by denying you access to their agent. I later discovered who they use and surprisingly the local agent was very human, true to how we handle customer quarries and I was finally assisted enough to appreciate that DPD are ignorant and insensitive to Zimbabweans. I regret using DPD. I will stick to our usual guys who wasted no time attending to me.