Terrible Terrible,if I had read the reviews first,I wouldn't have been in this mess,my parcel was delivered to another address and since it was weekend,I had to wait till Monday,but I couldn't because what I sent out was food and it won't be edible by the day they deliver it,so I paid £4.99 extra to get a VIP delivery the next day which is Saturday, they took my payment,but still insisted they can only deliver it on Monday,I just checked the app today(monday),and they've changed my delivery to Tuesday ,I even called that Friday to tell them how important the delivery was because it contains food inside,I'll rather chew a jean jacket than use dpd services again. 😠 😡