Absolutely appalling service. A package marked 'Fragile' was smashed and thrown away by DPD. They failed to notify me and when I complained that it hadn't arrived, they simply said marking the box 'Fragile' is 'no use' when it's in the vans or on the conveyor belt - presumably because nobody takes any notice. If they cannot treat the goods with reasonable care, they should refuse anything that is breakable.
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