My parcel 1550 0252 197 403 1 was never delivered: head office couldn’t generate a PIN, dpd london docklands depot mishandled it, delivery staff rushed, customer service ignored back-to-back calls, and emergency delivery was refused. Outdated and frustrating — DPD customer no more; better alternatives are UPS, FedEx, Hermes, or Royal Mail. DPD customer no more.