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Enes
Appalling service - DPD set you up with an early morning notification saying they will deliver your parcel between 0930-1030 so you take sometime off work. At 0930 you get a message saying they are approx 15mins away but two mins later you get a notification saying they've called round and no one was in and so now your parcel has been sent to some random newsagents for you to go collect the following day! When I got the message saying they were 15mins away I was looking out for them but no sign of a DPD van stopping by and no sighting of one or their driver on the CCTV. Calling the local depot was a waste of time as they just try to placate you but offer no real solutions. I'll be contacting the international company I bought from to advise them not to use DPD for me (and others if they can) in the future and to only send my parcels using Royal Mail. I'll explain why and leave it up them if they continue you to use for other deliveries !
1 week ago
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DPD has a 1.1 average rating from 5,362 reviews