I had a new iPad due to be delivered. The day of delivery I waited at home, only to receive a ‘sorry we missed you’ email … when I’d been at home the whole time. The driver had literally driven past the property, taken a photo of it, then driven off. No attempt to ring the bell or anything. I called DPD and was put through to someone who couldn’t care less, was told they’ll re-attempt delivery later that day. Obviously that never happened. The next day arrives and yet again, nobody rings the bell but apparently my parcel has been delivered- there’s a photograph of the driver holding a parcel that looks nothing like my parcel, at the front door. I go down, there’s nothing there. I’ve now spent the afternoon on the phone blocking the stolen iPad, dealing with DPD’s awful customer service, and I’m fuming. They’re obviously employing untrustworthy lowlife scammers as delivery drivers, and cheap foreign workers in their call centres. Appalling.