“No delivery attempt – CCTV proves it, yet parcel dumped at collection point” I specifically requested my parcel be left in my safe place. Instead, the driver made no attempt whatsoever to deliver – my CCTV clearly shows nobody came to the door. Without warning, the parcel was diverted to a Pickup Shop. I have no means of collecting it and nor should I be expected to when I paid for home delivery. The complete lack of effort to even attempt delivery is unacceptable, and I will be escalating this with the retailer as they will be equally unimpressed by the poor service being associated with their brand. I require urgent redelivery of this parcel to my home address, as originally instructed.