I would have given them Zero if possible, they are the worst company I have ever dealt with. They delivered my package to an address that was not on any supplied delivery address, in fact the driver decided to change the delivery postcode to fit the address. DPD refused to inform me of the actual address they delivered the parcel too, said it was against freedom of information act, which is rubbish as it was my parcel. They also did not read the actual address which was Leicester and delivered my parcel to Luton, then denied that they were responsible for the delivery to the address. I suspect fraud might have been committed and have reported them and the whole incident which I have documentary evidence to the police. DO not use this company ever. The picture enclosed is of an unknown address as DPD would not reveal who they gave my parcel to but it was nobody that I know for sure as it was the wrong town and the wrong postal code