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Anna
Terrible experience with DPD. My parcel was supposed to be delivered to my home, but the driver (Phil) didn’t even try to contact me. He didn’t call, didn’t knock, just marked the delivery as failed and uploaded a random photo of the house from the wrong side. Our address is clearly visible in big letters, even attached to the window, yet he didn’t bother to check. I then redirected the parcel to a Pickup Point, but again it wasn’t delivered on the promised day. No calls, no updates, nothing. I ended up waiting three more days after the original delivery date they promised, constantly changing my plans for nothing. Unprofessional and unreliable service. I cannot trust DPD anymore.
1 week ago
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DPD has a 1.1 average rating from 5,422 reviews