I was sent an email stating on the day of collection I would be sent an hour slot so as not to tie me up all day, fantastic, except no email arrived about any slot and when I decided to pop home from work there was a card saying the company had been and I had missed them. Farcical if you can't get the basics right, will be closing my Amazon account as they deal with some right jokers like DPD and returning items alternatively is a nightmare as Amazon staff give wrong advice and are clueless more often than not.
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