Ordered an electronic item from eBay, the seller paid for a two-day delivery. I live an hour away from the seller in the North West area, I was able to track where it had been collected by DPD. Three days later I had to badger DPD for a response and was told that the parcel was on it's way from Kent, four hours away from me. Another two days later it arrived damaged and unusable. I'm in the process of getting a return and refund from the seller thanks to DPD.