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sarah
AVOID - DISHONEST DELIVERY DRIVERS ... totally dishonest company. 5 minutes after seeing a notification that an attempted delivery had been made to our home and a card left, we called to say no delivery was made and we had no card, children were playing in the garden and CCTV showed nothing, the evidence given by the driver was a photo of HIS ARM!!! We were then told that he could not get to us because the roads were closed ... erm, no roads at all closed in our area at all, we had a Royal Mail registered delivery within 5 minutes of the said road closures and customers were coming and going at the same time of the road closure. Was then told that we'd get a delivery after 2pm, just called at 4:30 after waiting in all day to be told that we are getting no delivery. Totally useless service, too many blatant lies and misleading information being given to customers. Very disappointing in this day and age that a company would be so complacent and have such dishonest staff working in the front line of customer service. Certainly won't use this company or companies that deal with them in the future unless we have zero choice. Even Yodel don't fabricate stories about road closures!!!
8 years ago
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DPD has a 1.1 average rating from 5,377 reviews