Similar tale to many in this forum. Online message to inform us that the driver had failed to find the address/gain access notwithstanding the house was occupied all day with dog. I took the message to read 'too nice a day to be delivering parcels, launch generic failed delivery message and get off home instead'. So much for next day delivery and yes, e-trailers putting their business with this company should be aware that their customers may well not return.
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